Introduction
Delivery Management Group LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital products and services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information from and about users of our services:
Personal Information
Information that identifies you as an individual, including:
- Name, email address, and phone number
- Company name and business information
- Billing and payment information
- Account credentials and authentication data
Usage Information
Information about how you use our services:
- Log data and analytics information
- Device information and IP addresses
- Browser type and operating system
- Pages visited and features used
Business Data
Information related to your business operations:
- Delivery routes and logistics data
- Fleet and vehicle information
- Customer and order data
- Performance metrics and analytics
How We Use Your Information
We use the information we collect for various purposes, including:
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our Security Measures Include:
- 256-bit SSL/TLS encryption for data transmission
- Encrypted data storage and regular security audits
- Access controls and authentication protocols
- Regular security training for our staff
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security measures.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
Payment Processors
We use secure third-party payment processors to handle billing and payment transactions.
Cloud Service Providers
Our services are hosted on secure cloud infrastructure provided by industry-leading providers.
Analytics Services
We use analytics tools to understand how users interact with our services and improve user experience.
Your Rights
You have certain rights regarding your personal information:
Access
Request access to your personal information we hold
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal information
Portability
Request transfer of your data to another service
Objection
Object to processing of your personal information
Restriction
Request restriction of processing your data
GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
We process your personal information based on the following legal grounds:
- Consent: You have given explicit consent for processing
- Contract: Processing is necessary for contract performance
- Legal Obligation: Processing is required by law
- Legitimate Interest: Processing is in our legitimate business interests
To exercise your GDPR rights, please contact us using the information provided in the Contact Us section.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
CCPA Rights Include:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising CCPA rights
Note: We do not sell your personal information to third parties. To exercise your CCPA rights, please contact us at imaddaoud@deliverymanagementgroup.com.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Sending an email to the address associated with your account
- Posting a notice on our website
- Updating the "Last Updated" date at the top of this policy
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company
Delivery Management Group LLC
Phone
+1 (626) 228-5146Address
2275 Huntington Drive #261
San Marino, CA 91108